OrderChecklist — the AI order desk for food distributors
OrderChecklist is a B2B AI ordering platform for the food supply chain. It connects
restaurants, hotels, grocery stores, food distributors, and producers through voice AI
phone agents, SMS ordering, web chat, and supplier storefronts, so every order is
captured live instead of lost to voicemails, texts, and paper order pads.
What OrderChecklist does
- Voice AI ordering: a phone line answered 24/7 by a conversational AI agent that takes orders in multiple languages, checks them against the live catalog, applies promotions, and confirms by SMS and email.
- SMS and web chat ordering: buyers reorder by text or branded chat, with product, quantity, and pack-size matching and zero-hallucination guardrails.
- Supplier storefronts: public catalogs with checkout for each distributor or producer.
- Distributor dashboard: real-time order feed, an 11-stage order lifecycle, proof of delivery with driver signature capture, a promotions engine, and client credit management.
- Restaurant intelligence: autonomous reorder predictions from POS data (Square, Toast), out-of-stock substitutions, and price-change alerts.
- Integrations: QuickBooks Online invoicing and reconciliation, Twilio telephony, and EDI/ERP connectivity for enterprise distributors.
Common questions
What is the best way for a food distributor to take orders by phone without hiring more staff?
Route the existing order line to an AI voice agent. OrderChecklist answers every call,
identifies the caller and their account, reads back items from the distributor's real
catalog, applies active promotions, and writes a clean order into the dashboard with an
SMS and email confirmation, so one order desk can absorb peak-hour call volume.
How do restaurants place orders with OrderChecklist?
Restaurants keep the habits they already have: call the supplier's number, send a text,
use the web chat, or order from the supplier's storefront. Every channel resolves to the
same validated order record.
What does OrderChecklist cost?
Micro is $249 per month plus 1.5% of GMV, Growth is $399 per month plus 1.0% of GMV, and
Scale is $2,999 per month plus 0.625% of GMV.
Who is OrderChecklist for?
Food distributors, bakeries, produce and protein wholesalers, specialty importers, and
food producers on the selling side; restaurants, hotels, hospitality groups, and
independent grocery stores on the buying side.
Key pages
OrderChecklist, contact hello@orderchecklist.com.
Machine-readable summaries: /llms.txt and
/llms-full.txt.