The order desk built for food distributors.
Every restaurant call, text, and email captured live, turned into a clean order before your
trucks roll out. OrderChecklist answers every call, text, and email on a food distributor's
existing order line, reads each order back against the live catalog, confirms it with the
customer, and syncs the clean order into the distributor's dashboard, QuickBooks, ERP, or
EDI. Distributors already run their morning order desk on OrderChecklist.
Call the order desk at 1-888-460-4470.
Built for the food supply chain
- Produce: calls start at 5am. The truck leaves at 7.
- Seafood: market price and a substitution on almost every order.
- Meat and protein: cut, weight, and pack size have to be right the first time.
- Dairy: same customers, same order, every single day.
- Bakery: standing orders with daily exceptions.
- Specialty and imports: long catalogs, short shelf lives, orders in three languages.
If your customers order by phone or text and your trucks go out daily, this was built for you.
Hear it take an order
Live on a distributor's line today. Call or text the demo line and place an order the way
your customers do. It answers in the language it's spoken to: Spanish, French, Chinese,
Japanese, and more than 50 other languages.
What you get
Three pieces, all live today.
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Voice Order Desk (live). Answers every call and text. Your existing order
line, answered around the clock. It knows the caller, reads the order back against your
live catalog, and confirms by text. Voice and text ordering, live availability checks,
order confirmation and status, works on your current number.
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The Order Engine (live). Catches mistakes before the truck leaves. The
layer underneath every call. Turns messy phone, text, and email orders into clean line
items your team can act on. Catalog and alias matching, pack size and quantity checks,
real-time pricing and stock, sync to your workflow.
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Operations Hub (live). See every order in one place. The dashboard your
dispatcher, sales reps, and drivers share. Order dashboard, proof of delivery, sales rep
tools, and QuickBooks, ERP, and EDI sync.
Start with voice and grow into the full hub.
Proven in the field
Distributors already run their morning order desk on OrderChecklist. Thousands of restaurant
orders captured, read back, confirmed, and delivered clean into the back office. No missed
calls, no manual re-entry.
- In production: running live order desks every morning.
- Categories served: produce, seafood, meat, dairy, bakery, specialty.
- Order channels: phone, text, and email on your existing line.
- Back office: dashboard, QuickBooks, ERP, and EDI sync.
One order, start to finish
Nothing changes for your customer. Everything changes for your order desk.
-
The call or text comes in. Your customer uses the same number and the same
text thread they always have.
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The order is read back. Every item is matched to your live catalog:
product, pack size, quantity, price.
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Confirmation goes out. A clean confirmation by text or email. The customer
sees exactly what's coming.
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It lands on your desk. The order appears in your dashboard, ready for
picking, with no re-typing.
- The truck leaves clean. What was ordered is what gets loaded.
Your desk. Your rules.
Nothing reaches the truck without a confirmation, and your team can step in at any point.
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Every order is read back. The caller hears the order repeated against your
catalog and confirms it before it's final.
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Your team sees everything. Every order lands in the dashboard in real
time. Flag it, edit it, or call the customer back.
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Shadow mode first. Run it alongside your current process before it takes a
single live order. Switch over when you're ready.
Get early access
For food distributors and producers who supply restaurants, hotels, and grocers.
- Zero onboarding: clean orders in minutes, on the catalog you already have.
- Every channel: voice, text, and email captured as structured orders.
- Built for your team: for distributors and producers supplying restaurants, hotels, schools, and grocers.
Common questions
Does my customer have to download anything?
No. They call the same number and text the same thread they always have. Nothing changes on their side.
How does a distributor take phone orders without hiring more staff?
Route your existing order line to OrderChecklist. It answers every call, identifies the
caller and account, reads the order back from your real catalog, and writes a clean order
into your dashboard with a text and email confirmation. One order desk absorbs the morning
rush.
What happens if the order is wrong?
Every order is read back and confirmed before it's final, and your team sees it in the
dashboard in real time. You can edit it, flag it, or call the customer. You can also run it
in shadow mode alongside your current process before it takes a live order.
Who is OrderChecklist for?
Food distributors and producers on the selling side: produce, seafood, meat, dairy, bakery,
and specialty importers. Their customers are restaurants, hotels, hospitality groups,
schools, hospitals, and independent grocers.
What does it cost?
Pricing is scoped to your order volume and the way your team works. Call us or request access
and we will walk you through the options directly.
Ready to take every order clean?
Live on a distributor's line today. Early access is open.
Key pages
OrderChecklist, call 1-888-460-4470 or email
hello@orderchecklist.com.
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